General
Can I also purchase a printer?
Yes, iSole3D printers can be leased or purchased based on client preference.
What makes iSole3D different from traditional insole manufacturing?
With iSole3D, you can deliver a ready-to-use final product instantly to your client. Unlike CNC milling, iSole3D ensures zero material waste, making it an efficient and eco-friendly choice.
What support does iSole3D offer?
We provide software education and have hardware engineers available for after-sales service.
Can I get a sample of 3D printed insoles?
Yes, you can request a sample from us or provide your own 3D model. Email info@isole3D.com to request.
Can I order customised 3D printed insoles without renting or purchasing?
Yes, iSole3D offers printing as a service with facilities in Belgium and the Netherlands.
Do we need to cover the 3D printed insoles?
It’s not mandatory but strongly advised for improved quality and comfort.
Printer
How long does it take to print a pair of insoles?
It takes approximately 1-2 hours per insole on a single belt printer — depending on their size, density and the type of printer used.
How many insoles can I print per week?
Can I upgrade from a single conveyor to a double conveyor system?
Yes, iSole3D is modular and can be expanded to suit your needs.
Can I print with different densities?
iSole3D offers printing in soft, medium, and hard densities, but varying within a single insole is not yet possible.
Does the iSole3D printer require a lot of maintenance?
Maintenance requirements for the iSole3D printer are minimal.
What happens when the iSole3D printer is damaged?
Depending on the damage, it will be repaired locally or temporarily replaced until fixed.
Filament
What kind of materials can be used with the iSole3D printer?
iSole3D utilises iFill — a specialised foaming TPU available for purchase on our website. Please note that using any other material is prohibited due to quality and warranty concerns.
Can I use other filaments with the iSole3D printer?
No, only iSole3D filaments are compatible with our printers.
Are other filament colours available?
Currently, iSole3D offers black, with potential for more colours in the future.
Software
Can I use my own devices and CAD software with iSole3D?
Yes, you can use your own devices and CAD-CAM software. Please note that the quality of scans and 3D models is the user’s responsibility.
Is iSole3D a closed system?
No, iSole3D is open but compatibility with all hardware and software is not guaranteed.
Do I need to purchase separate software?
The iSole3D printer includes CloudCAD 3D for designing and printing insoles.
